The Hop-on Hop-off sightseeing buses are ideal for those visiting the city for the first time: the stops are right in front of the major sights and with the audio commentary you can learn about the history, sights and 'little secrets' of the city!

It is possible to stay on board for the duration of the tour or get off, to visit the most interesting sights in Budapest, and re-board on subsequent trips with the same ticket.

1. You will receive your voucher via email within 2 business days
2. Open the email and print the voucher
3. Present it at the "Exchange Points" listed here to get the services you purchased:

• Big Bus Visitor Centre : Budapest, Bajcsy-Zsilinszky út 17, 1065

Present your voucher to the Big Bus staff at the address above and you will receive the voucher valid for the duration you have purchased.

Once you have exchanged your voucher for your final ticket, simply show it to the driver. You can get on and off at any stop, as many times as you like.

The ticket is valid for the number of consecutive hours you have purchased it.
For example: if you purchased a 48-hour pass and use it for the first time on Thursday at 12.00 noon, it will expire at 11.59 a.m. on Saturday.

Any refunds must be authorised by the local supplier.
For refund requests please contact orders@mycitycards.com stating:

• Name of main passenger
• Date of sale
• Order reference number
• The reason for the refund request - please provide as much information as possible.