Hop On Hop Off Boat

1. You will receive your voucher immediately via email
2. Open the email and print or download the voucher to your smartphone
3. Present it at the "Exchange Points" listed here to get the services you purchased:

• in one of the boat departure points

Terminal Sul Sueste (Terreiro do Paço): 11.00am | 01.00 pm | 03.00 pm | 05.00 pm
Cais da Princesa(Belém): 12:00 am | 02.00 pm | 04:00 pm | 06:00 pm

The voucher is already ready to be used

Hand over the voucher at the starting point

24 hours from first use.

Any refunds must be authorized by the local supplier.
For refund requests contact orders@mycitycards.com indicating:

1. Name of primary passenger
2. Date of sale
3. Order reference number