Paris Big Bus Hop on Hop off Pass

1. We will send you an email within 2 working days
2. Open the email and print your e-ticket or download it to your smartphone
3. Take your printed e-ticket or your smartphone with you and present it at the points indicated here to obtain the products purchased:

• At any stop. Directly to the bus driver

You choose when to start using it, within 6 months of purchase. You activate the first use.

Board the bus directly at any stop, and show your e-ticket to the driver.
Remember that you can get on and off as many times as you like at all stops along the route.

Applies for 24 or 48 consecutive hours from the time you started using it.

Any refunds must be authorized by the local supplier.
For refund requests contact orders@mycitycards.com indicating:

1. Name of primary passenger
2. Date of sale
3. Order reference number
4. The reason for the refund request - please provide as much information as possible.